adda7bet Privacy Policy
Protecting your personal information is our top priority. This policy transparently explains how we collect, use, and store your information.
1 Introduction and Overview
adda7bet ("we", "our", or "platform") is a trusted online betting and casino platform in Bangladesh. This privacy policy ("policy") describes how we collect, process, store, and protect the personal information of users of our website adda7bet.lat.
By using our platform, you agree to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions and should be read together with the provisions stated there.
We follow international data protection standards and use SSL encryption technology to ensure the highest level of security for your information. Our data processing activities are conducted fairly, transparently, and within defined purposes.
2 What Information We Collect
adda7bet collects various types of information to provide services to you. This information falls into two categories: information you provide directly and information collected automatically.
2.1 Personal Information You Provide
We collect the following information during account registration and use of our services:
- Full name and date of birth
- Email address
- Mobile number (for verification)
- Current address and nationality
- National ID or passport number (for identity verification)
- Payment information (bKash number, Nagad number, Rocket number, Upay number)
- Transaction history and financial activity
2.2 Technical Information Collected Automatically
The following information is collected automatically while you use our platform:
- IP address and device identifier
- Browser type and version
- Operating system information
- Website browsing history and page visit data
- Login date, time, and session duration
- Information collected via cookies and similar tracking technologies
- Gameplay history and betting activity data
2.3 Identity Verification Documents
To maintain a safe and responsible gaming environment and to prevent money laundering, we may collect copies of identity documents, proof of address, and payment method verification documents when required.
3 Purpose of Information Use
adda7bet uses your personal information only for specific and legitimate purposes. We never process your information unnecessarily or sell it to third parties.
3.1 Primary Purposes
- Creating and managing accounts and ensuring secure login
- Processing financial transactions via bKash, Nagad, Rocket, and Upay
- Providing gaming services and bonus benefits
- Providing customer service and support
- Age and identity verification (ensuring 21+)
3.2 Security and Compliance Purposes
- Preventing fraud, money laundering, and other illegal activities
- Protecting the security and integrity of the platform
- Enforcing responsible gaming policies
- Meeting legal obligations and regulatory requirements
3.3 Service Improvement Purposes
- Analyzing and improving platform performance
- Providing a personalized experience based on your preferences
- Sending relevant promotional offers and updates (with your consent)
- Diagnosing and resolving technical issues
4 Information Disclosure and Sharing
adda7bet does not sell your personal information to third parties. However, information may be shared in limited cases where necessary to provide services.
4.1 Service Provider Partners
We work with trusted third-party service providers for payment processing, identity verification, and technical infrastructure. These partners may only use information as agreed by contract and are not permitted to use it for their own purposes.
4.2 Legal Requirements
In cases of court orders, government directives, or legal obligations, we may be required to provide necessary information to the relevant authorities. In such cases, we will only provide information that is legally required.
4.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the relevant party. In such cases, we will notify you in advance and the terms of this privacy policy will remain in effect.
5 Cookies and Tracking Technologies
adda7bet uses cookies and similar technologies to improve your experience on the platform and to provide services without interruption.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They maintain your session, store your login state, and ensure security. The platform will not function properly without essential cookies.
5.2 Functional Cookies
These cookies remember your preferences and settings (such as language and betting preferences) and provide a personalized experience.
5.3 Analytical Cookies
These cookies help us understand how users are using the platform, which sections are used most, and where there is room for improvement. This information is analyzed in aggregated and anonymous form.
5.4 Cookie Controls
You can disable cookies from your browser settings. However, doing so may cause some features of the platform to not work properly. To learn more about cookie management, contact us via live chat.
6 Information Security Measures
adda7bet has implemented both technical and organizational security measures to ensure the highest protection of your personal information.
6.1 Technical Security
- SSL Encryption: 256-bit SSL encryption is used for all data transfers
- Data Encryption: Stored sensitive information is kept in encrypted form
- Firewall Protection: Advanced firewall systems to prevent unauthorized access
- Regular Security Audits: Platform security is regularly reviewed and updated
- Two-Factor Authentication: An additional security layer in the login process
6.2 Organizational Security
- Only authorized staff have access to personal information
- All staff are bound by confidentiality agreements
- Regular staff training on data protection is provided
- A rapid response plan is in place in the event of a data breach
7 Data Retention Period
adda7bet retains your personal information only for as long as necessary. The retention period depends on the type of information and its purpose.
7.1 Active Account Information
We retain all your information for as long as your account is active. This is necessary to provide services and ensure your security.
7.2 After Account Closure
Even after an account is closed or deactivated, we may retain information for a defined period due to legal and regulatory obligations. Once that period has passed, the information is securely deleted or anonymized.
7.3 Financial Transaction Records
Records relating to financial transactions are retained for the period required by applicable law. This is necessary for anti-money laundering compliance and legal purposes.
8 Your Data Rights
As a user of adda7bet, you have the following rights regarding your personal information. To exercise these rights, contact us via 24/7 live chat.
8.1 Right of Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
8.2 Right to Rectification
If any of your information is inaccurate or incomplete, you have the right to have it corrected. You can do this directly from your account settings or through our support team.
8.3 Right to Erasure
In certain circumstances, you have the right to request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
8.4 Right to Restrict Processing
In certain cases, you have the right to request that the processing of your information be restricted. For example, when you are questioning the accuracy of the information.
8.5 Right to Withdraw from Marketing Communications
You have the right to unsubscribe from promotional emails or notifications at any time. However, this will not affect necessary service-related communications.
9 Minors and Age Restrictions
adda7bet strictly does not permit anyone under the age of 21 to use the platform. This is a core principle of our responsible gaming policy.
We apply an age verification process at the time of registration. If a person creates an account with false age information and it is later proven that they are under 21, that account will be immediately closed and all funds may be forfeited.
We do not intentionally collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately.
10 International Data Transfers
To provide our services, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the receiving party follows international data protection standards.
The security measures described in this privacy policy apply to any international data transfer. We only work with partners who meet our privacy standards.
11 Policy Updates
adda7bet may update this privacy policy from time to time. When changes are made, we will update the "Last Updated" date on this page.
For significant changes, we will send a notification to your registered email address or display a notice on the platform when you log in. Continued use of the platform after the updated policy takes effect will be considered as your acceptance of the new policy.
We recommend that you review this page regularly, especially before each login. If you have any questions about this policy, please contact us.
12 Contact and Support
If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact our data protection team.
Contact Methods
- 24/7 Live Chat: Speak directly in Bengali through our platform's live chat section
- Email: [email protected]
Our support team is active around the clock according to Bangladesh Standard Time (BST, UTC+6) and is ready to assist you with any privacy-related requests.
Also visit our Terms & Conditions and Responsible Gaming pages for more information.